Privacy & Security

99fb Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe at 99fb. Find out exactly what data we collect, why we collect it, and how we keep it secure.

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Last Updated: January 2026

Your Privacy
Our Responsibilities

01Introduction & Scope

99fb is a trusted online gaming platform in Bangladesh that places the highest importance on its members' privacy. This Privacy Policy covers our website 99fb.onl and all associated mobile applications and services.

When you open an account, play games, make a deposit, or withdraw on 99fb, your personal information is collected and processed at every step. This Privacy Policy clearly explains what data we collect, how we use it, and what rights you have over your information.

By using 99fb's services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform and contact us at [email protected].

Scope of Application

This policy applies to all data collected through 99fb's website, app, live chat, email support, and any other channel.

02What Information We Collect

99fb collects only the information that is necessary. We do not collect any unnecessary or excessive data. A full breakdown of the types and sources of information is provided below:

Data Types Example Sources of Collection
Identity Information Name, date of birth, national ID number Registration / KYC Verification
Contact Information Email address, mobile number Registration Form
Financial Information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Automated Logging System
Gaming Activity Gaming history, bet amounts, wins and losses Platform Operations
Location Data Country & city (approximate) IP Geolocation
KYC Documents

A copy of your national ID, passport, or driving license may be requested for identity verification. This information is stored securely and used exclusively to fulfill legal obligations.

03Purpose of Data Use

99fb uses your information only for specific, legitimate purposes. We never misuse your data or use it for any unauthorized activity.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To ensure deposits and withdrawals are processed correctly.
  • KYC & Security: To prevent fraud and ensure account security.
  • Customer Support: To address your complaints and questions.
  • Promotions & Offers: To inform you of relevant bonuses and promotions (only with your consent).
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To identify problem gaming behavior and provide support to members.
  • Platform Development: To analyze user experience and improve the quality of our services.
Marketing Communications

You can opt out of promotional emails or SMS at any time. Contact support and your subscription will be cancelled within 24 hours.

04Data Storage & Security

To protect your personal information, 99fb has implemented technical and organizational security measures that meet international standards. Our security framework is as follows:

  • 256-bit SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
  • AES-256 Data Encryption: Sensitive data stored in our databases is kept in encrypted format.
  • Firewall & DDoS Protection: Robust defenses in place to protect against server-level attacks.
  • Two-Factor Authentication (2FA): An extra layer of security for accessing your account.
  • Regular Security Audits: Regular security audits conducted by independent third-party experts.
  • Restricted Staff Access: Only authorized personnel have access to your data.

Data Retention Period: Your data may be retained while your account is active and for up to 5 years after closure for legal compliance purposes.

In Case of a Data Breach

In the event of a data breach, affected members will be notified by email within 72 hours and all necessary precautionary measures will be taken.

05Data Sharing Policy

99fb never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information necessary to complete a transaction.
  • Game Providers: Third-party game software providers receive only the data necessary to run the games.
  • Legal Authorities: Mandatory disclosure of information in compliance with court orders or government directives.
  • Security Verification Agency: A regulated body responsible for identity verification and fraud prevention.
What We Never Do

99fb never sells or rents your information to advertisers, data brokers, or unrelated third parties. This is a core principle we stand by.

06Cookies & Tracking Technologies

99fb uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Types Purpose Duration
Essential Maintaining login sessions and security Cleared at end of session
Functionality Remembering language, theme, and preferences 1 Year
Analytics Understanding Platform Usage Statistics 6 Months
Security Detecting Fraudulent Activity 30 Days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

07Your Rights

Under 99fb's Privacy Policy, you have the following rights over your own data:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that we limit the processing of your information.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to the use of your data for marketing or profiling purposes.
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time.
How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected]. We will respond to your request within 30 business days.

08Protection of Minors' Data

99fb is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration and confirmed again during the KYC process. If we discover that a minor has registered, the account will be closed immediately and all associated data will be deleted.

A Note for Parents

If your child has accidentally registered on 99fb, please contact us right away. We will take the necessary action promptly.

09Policy Changes & Updates

99fb reserves the right to update or modify this Privacy Policy as needed. For any significant changes, we will:

  • We will display a notice on the website's homepage.
  • We will notify registered members of any updates by email.
  • We will update the "Last Updated" date at the top of the policy.
  • Re-consent may be required for significant changes.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

10Get in Touch

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team:

Email Support

[email protected]
Response within 24–48 hours

Live Chat

Via the live chat option on the platform
Active 24/7


Our Security Features

Why 99fb Leads in Privacy Protection

We are committed to protecting your data not just in words, but in practice.

Military-Grade Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same standard used by banks and military organizations.

Transparent KYC Process

Identity verification is carried out solely to meet legal obligations. Your documents are never shared with third parties.

Your Data Is Never Sold

Under no circumstances does 99fb sell your personal information to advertisers or data brokers — this is a fundamental principle of ours.

Two-Factor Authentication (2FA)

Enable two-factor authentication on your account. You will receive an instant alert if a login attempt is made from an unrecognized device.

Automated Data Deletion

Data that is no longer needed is automatically purged from the system after the defined retention period, reducing your exposure to risk.

Instant Breach Notification

In the event of a security breach, you will be notified by email within 72 hours and all necessary steps will be taken.


FAQs

Common Privacy Questions

No, 99fb never sells your personal data to third parties. We collect only what is necessary to operate our services and keep it secure. Not selling your data is a core principle we stand by.

After account closure, certain information may be retained for up to 5 years as required by legal obligations, after which it is automatically deleted. If you request data deletion, we will do everything possible within legal limits.

Yes, we detect approximate country and city via IP address. This is primarily used for security verification and ensuring region-based services. Precise GPS location is not tracked.

Absolutely. You have the right to access your data. Email us at [email protected] and we will send you a copy of the information we hold about you within 30 business days.

Click the "Unsubscribe" link at the bottom of any promotional email, or contact our support team directly. You will be removed from our marketing list within 24 hours. Please note that transactional emails cannot be disabled.

99fb stores data in secure data centers. In some cases, data may be processed on international servers, but in all instances, strict international data protection standards are followed.

Get Started Now

Play Safe, Enjoy with Peace of Mind

Your privacy is fully protected at 99fb. Register today and enjoy a world-class gaming experience — completely safe and secure.

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